Refund policy
Return & Refund Policy
At Hatallit, your confidence matters to us. We want your experience shopping for Judaica and Sefarim to be clear and transparent.
1. Return Window
We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
2. Eligibility Criteria
To be eligible for a return, your item must be:
-
Unused, unopened, and in the same condition that you received it.
-
In the original packaging.
3. How to Start a Return
To initiate a return, please contact us at gindialbert7@gmail.com or call us at 7328523445.
-
Please note: Returns sent back without prior authorization will not be accepted.
-
Once your return is authorized, we will provide you with the return shipping address and instructions.
4. Non-Returnable Items (Exceptions)
Due to the nature of our products, the following items cannot be returned:
-
Opened or used books (Sefarim).
-
Custom-made or special-order items.
-
Items marked as "Final Sale" or "Clearance" on the product page.
5. Return Shipping
Customers are responsible for paying their own shipping costs for returning items unless the item arrived damaged or incorrect. Shipping costs are non-refundable. We recommend using a trackable shipping service.
6. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be automatically processed to your original payment method within [e.g., 5-7] business days.